Website: https://stylolady.com/
Contact: support@stylolady.com

Contact Number : 350-989-9960

Business address .
Via Gaetano Donizetti, 2 Verona Verona 37131 Italy

These Terms of Service (“Terms”) govern your access to and use of the Stylolady website (the “Site”) and any purchase you make through the Site. By using our Site or placing an order, you agree to these Terms.

1) About Stylolady

Stylolady (“we,” “us,” “our”) sells products through the Site. We may update the Site, products, pricing, and these Terms at any time.

2) Eligibility & Customer Information

  • You agree to provide accurate, current, and complete information when placing an order.
  • If you create an account (if available), you are responsible for maintaining the confidentiality of your login details.
  • We may refuse service, terminate accounts, or cancel orders if we suspect fraud, abuse, or violations of these Terms.

3) Products, Pricing & Availability

  • We try to display product descriptions and images accurately. However, colors may vary due to lighting and screen settings.
  • Prices, promotions, and availability may change without notice.
  • If there is a pricing or listing error, we may cancel the order and refund any amount paid.

4) Orders & Payments

  • Placing an order is an offer to purchase. We may accept, reject, or cancel any order at our discretion (including due to stock issues, verification, or suspected fraud).
  • Payments are processed by third-party payment providers. We do not store full payment card details on our servers.
  • If a payment is declined, reversed, or disputed (chargeback), we may cancel the order and/or suspend service where appropriate.

5) Shipping & Delivery

We currently ship to:

  • Italy

Estimated delivery times (after dispatch) are:

  • Italy: 4–7 business days

Delivery times are estimates and not guaranteed. Delays may occur due to courier operations, customs, weather, holidays, or peak seasons.

6) Customs, Duties & Taxes

International shipments may be subject to customs duties, VAT, import taxes, and clearance fees. Unless stated otherwise at checkout, these charges are the customer’s responsibility.

7) Returns, Refunds & Exchanges

Returns/refunds/exchanges (if offered) are handled according to our Return & Refund Policy.
For support, contact: support@stylolady.com

8) Order Cancellations

  • Cancellations may be possible only before an order is dispatched.
  • If an order has already shipped, it cannot be canceled and must follow the Return & Refund Policy (if applicable).

9) User Conduct

You agree not to:

  • use the Site for unlawful purposes
  • interfere with the Site’s security or operation
  • attempt unauthorized access to any systems or accounts
  • introduce malware, viruses, or harmful code
  • misuse discount codes, promotions, or payment disputes/chargebacks

10) Intellectual Property

All content on the Site (including logos, product photos, graphics, text, and design) is owned by Stylolady or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute, or use our content without written permission.

11) Third-Party Services & Links

We may use third-party services (such as payment processors, shipping carriers, analytics providers) and may link to third-party websites. We are not responsible for third-party content, policies, or practices.

12) Disclaimers

  • The Site and products are provided on an “as is” and “as available” basis, to the maximum extent permitted by law.
  • We do not guarantee the Site will be uninterrupted, secure, or error-free.

13) Limitation of Liability

To the maximum extent permitted by law, Stylolady will not be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim relating to an order will not exceed the amount you paid for that order.

14) Indemnification

You agree to indemnify and hold Stylolady harmless from any claims, losses, liabilities, and expenses arising out of your breach of these Terms or misuse of the Site.

15) Governing Law (Italy)

These Terms are governed by the laws of Italy, without regard to conflict of law principles. Any disputes will be subject to the jurisdiction of the competent courts located in Italy, unless mandatory consumer protection laws provide otherwise.

16) Changes to These Terms

We may update these Terms from time to time. The “Last updated” date shows the latest version. Continued use of the Site means you accept the updated Terms.

17) Contact Us

If you have questions about these Terms, contact:
support@stylolady.com