Last updated: February 22, 2026

Website: https://stylolady.com/
Contact Email: support@stylolady.com

Contact Number : 350-989-9960

Business address .
Via Gaetano Donizetti, 2 Verona Verona 37131 Italy
 

This Privacy Policy explains how Stylolady (“we,” “us,” “our”) collects, uses, shares, and protects your information when you visit or make a purchase from our website.

1) Information We Collect

We may collect the following types of information:

A. Information you provide to us

  • Name
  • Email address
  • Phone number (if provided at checkout)
  • Shipping and billing address
  • Order details (items purchased, size/color if applicable, order notes)

B. Payment information
Payments are processed by third-party payment providers. We do not store your full payment card details on our servers. Payment providers may process payment data according to their own privacy policies.

C. Information collected automatically

  • Device information (browser type, device type, operating system)
  • IP address and approximate location
  • Website activity (pages viewed, time spent, referring page)
  • Cookies and similar technologies (see Section 5)

2) How We Use Your Information

We use your information to:

  • Process, confirm, and fulfill your orders (including shipping and delivery)
  • Send transactional communications (order confirmations, shipping updates, support responses)
  • Provide customer service and handle returns/issues
  • Detect, prevent, and investigate fraud, abuse, or security incidents
  • Improve our website, products, and customer experience

We do not send marketing or promotional emails.

3) Legal Bases (EEA/UK – GDPR)

If you are located in the EEA/UK, we process your personal data under the following legal bases:

  • Contract: to fulfill your order and provide services
  • Legitimate interests: improving our services, preventing fraud, and securing our website
  • Legal obligation: compliance with applicable laws (tax, accounting, etc.)

4) When We Share Your Information

We do not sell your personal information. We may share information with trusted third parties only as needed, such as:

  • Shipping and logistics providers (to deliver your order)
  • Payment processors (to process payments)
  • E-commerce/website service providers (hosting, store platform, email systems for transactional messages)
  • Analytics providers (to understand site performance and improve)
  • Legal/Compliance (if required by law or to protect our rights)

These providers are expected to protect your information and use it only to provide services to us.

5) Cookies & Similar Technologies

We use cookies and similar technologies to:

  • Enable core site functions (cart, checkout, security)
  • Remember preferences
  • Analyze traffic and website performance

You can manage cookies through your browser settings. Disabling cookies may affect website functionality.

6) Data Retention

We keep personal information only as long as necessary to:

  • Fulfill orders and provide support
  • Maintain business and transaction records
  • Comply with legal/tax obligations

Retention time may vary depending on the purpose and legal requirements.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage method is 100% secure.

8) Your Rights and Choices

Depending on your location, you may have rights to request:

  • Access to the personal information we hold about you
  • Correction of inaccurate information
  • Deletion of your information (subject to legal exceptions)

To make a request, email: support@stylolady.com

9) International Data Transfers

Your information may be transferred to and processed in countries other than where you live (for example, where our service providers operate). Where required by law (e.g., GDPR), we use appropriate safeguards for such transfers.

10) Children’s Privacy

Our website is not intended for children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children.

11) California Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have the right to:

  • Request access to the personal information we collected about you
  • Request deletion of your personal information (with certain exceptions)
  • Correct inaccurate personal information

We do not sell personal information.
To exercise your rights, email: support@stylolady.com

12) Changes to This Privacy Policy

We may update this policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”

13) Contact Us

If you have questions about this Privacy Policy or your data, contact:
support@stylolady.com